%0 Journal Article %A Kraut, Robert %A Kiesler, Sara %A Boneva, Bonka %A Cummings, Jonathon %A Helgeson, Vicki %A Crawford, Anne %D 2001 %T Internet Paradox Revisited %U https://kilthub.cmu.edu/articles/journal_contribution/Internet_Paradox_Revisited/6470177 %R 10.1184/R1/6470177.v1 %2 https://kilthub.cmu.edu/ndownloader/files/11898731 %K Human Computer Interaction %X

Kraut et al. (1998) reported negative effects of using the Internet on social involvement and psychological well-being among new Internet users in 1995-1996. We called the effects a “paradox” because participants used the Internet heavily for communication, which generally has positive effects. A 3-year follow-up of 208 of these respondents found that negative effects dissipated. We also report findings from a longitudinal survey in 1998-99 of 406 new computer and television purchasers. This sample generally experienced positive effects of using the Internet on communication, social involvement, and well-being. However, consistent with a “rich get richer” model, using the Internet predicted better outcomes for extraverts and those with more social support but worse outcomes for introverts and those with less support.

%I Carnegie Mellon University