10.1184/R1/6470366.v1
John Zimmerman
John
Zimmerman
Ellen Ayoob
Ellen
Ayoob
Jodi Forlizzi
Jodi
Forlizzi
Mick McQuaid
Mick
McQuaid
Putting a Face on Embodied Interface Agents
Carnegie Mellon University
2005
Human Computer Interaction
2005-01-01 00:00:00
Journal contribution
https://kilthub.cmu.edu/articles/journal_contribution/Putting_a_Face_on_Embodied_Interface_Agents/6470366
Rapid increases in agent technology as well as the movement of
computing into more and more social transactions has increased the need for
embodied interface agents. However, interaction designers currently lack sufficient
guidelines to confidently and successfully design the visual form of these
agents. In this paper we offer a summary of research on the visual form of
agents. In addition, we present our own study that explores the relationships between
an agents visual form, the task it performs, and the demographics of users.
As a result of the review and our own study, we frame the task of design of
an agent’s form as being similar to “casting”. Finally, we offer some design
guidelines to aid interaction designers in selecting human and non-human
forms, in deciding how to address stereotypes, and in looking for opportunities
to recast the agent’s visual form.