@article{Christie2018, author = "Alan M. Christie", title = "{A Practical Guide to the Technology and Adoption of Software Process Automation}", year = "2018", month = "6", url = "https://kilthub.cmu.edu/articles/report/A_Practical_Guide_to_the_Technology_and_Adoption_of_Software_Process_Automation/6571709", doi = "10.1184/R1/6571709.v1" }