@article{Mendoza2018, author = "Gretchen Marie Mendoza", title = "{Fostering trust in technical services through integrated, collaborative and contextual learning}", year = "2018", month = "7", url = "https://kilthub.cmu.edu/articles/thesis/Fostering_trust_in_technical_services_through_integrated_collaborative_and_contextual_learning/6723371", doi = "10.1184/R1/6723371.v1" }