Latent Topic Analysis for Predicting Group Purchasing Behavior on.pdf (2.25 MB)

Latent Topic Analysis for Predicting Group Purchasing Behavior on the Social Web

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journal contribution
posted on 01.07.2013 by Feng-Tso Sun, Martin Griss, Ole J Mengshoel, Yi-Ting Yeh
Group-deal websites, where customers purchase products or services in groups, are an interesting phenomenon on the Web. Each purchase is kicked off by a group initiator, and other customers can join in. Customers form communities with people with similar interests and preferences (as in a social network), and this drives bulk purchasing (similar to online stores, but in larger quantities per order, thus customers get a better deal). In this work, we aim to better understand what factors in influence customers' purchasing behavior for such social group-deal websites. We propose two probabilistic graphical models, i.e., a product-centric inference model (PCIM) and a group-initiator-centric inference model (GICIM), based on Latent Dirichlet Allocation (LDA). Instead of merely using a customers' own purchase history to predict purchasing decisions, these two models include other social factors. Using a lift curve analysis, we show that by including social factors in the inference models, PCIM achieves 35% of the target customers within 5% of the total number of customers while GICIM is able to reach 85% of the target customers. Both PCIM and GICIM outperform random guessing and models that do not take social factors into account.