Capturing Social Networking Privacy Preferences: Can Default Policies Help Alleviate Tradeoffs between Expressiveness and User Burden?
journal contribution
posted on 2009-01-01, 00:00authored byRamprasad Ravichandran, Michael Benisch, Patrick Gage Kelley, Norman Sadeh
Social networking sites such as Facebook and MySpace thrive
on the exchange of personal content such as pictures and activities. These
sites are discovering that people's privacy preferences are very rich and
diverse. In theory, providing users with more expressive settings to spec-
ify their privacy policies would not only enable them to better articulate
their preferences, but could also lead to greater user burden. In this ar-
ticle, we evaluate to what extent providing users with default policies
can help alleviate some of this burden. Our research is conducted in
the context of location-sharing applications, where users are expected to
specify conditions under which they are willing to let others see their lo-
cations. We de ne canonical policies that attempt to abstract away user-
speci c elements such as a user's default schedule, or canonical places,
such as "work" and "home." We learn a set of default policies from this
data using decision-tree and clustering algorithms. We examine trade-
offs between the complexity / understandability of default policies made
available to users, and the accuracy with which they capture the ground
truth preferences of our user population. Speci cally, we present results
obtained using data collected from 30 users of location-enabled phones
over a period of one week. They suggest that providing users with a small
number of canonical default policies to choose from can help reduce user
burden when it comes to customizing the rich privacy settings they seem
to require.