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Eastman Kodak Case: Implementation of TQEM at Kodak Park's Utilities Division

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posted on 1990-10-01, 00:00 authored by Lester B. Lave, Noelette Conway-Schempf, Arpad Horvath

Charts the implementation of Total Quality Management (TQM) in the Utilities Division at Kodak Park and deals with the issues of implementing new programs in an era of downsizing, the problems associated with developing long-term preventive.

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1990-10-01

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