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Supporting Online Problem-Solving Communities with the Semantic Web

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posted on 2006-01-01, 00:00 authored by Anupriya Ankolekar, Katia Sycara, James Herbsleb, Robert Kraut, Chris Welty
The Web plays a critical role in hosting Web communities, their content and interactions. A prime example is the open source software (OSS) community, whose members, including software developers and users, interact almost exclusively over the Web, constantly generating, sharing and refining content in the form of software code through active interaction over the Web on code design and bug resolution processes. The Semantic Web is an envisaged extension of the current Web, in which content is given a well defined meaning, through the specification of metadata and ontologies, increasing the utility of the content and enabling information from heterogeneous sources to be integrated. We developed a prototype Semantic Web system for OSS communities, Dhruv. Dhruv provides an enhanced semantic interface to bug resolution messages and recommends related software objects and artifacts. Dhruv uses an integrated model of the OpenACS community, the software, and the Web interactions, which is semi-automatically populated from the existing artifacts of the community.

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Copyright © 2006 by the Association for Computing Machinery, Inc. Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Publications Dept., ACM, Inc., fax +1 (212) 869-0481, or permissions@acm.org. © ACM, 2006. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Proceedings of the 15th international conference on World Wide Web {1-59593-323-9 (2006)} http://doi.acm.org/10.1145/1135777.1135862

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2006-01-01

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    human-computer interactioncomputer-supported cooperative workopen source software communitiessemantic web applicationsApplied Computer Science

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