The Polite and the Rude
journal contributionposted on 2009-08-01, 00:00 authored by John N. Hooker
International managers are aware that business etiquette varies enormously around the world. These minor bits of behavior reflect fundamental differences in culture. By understanding their source, one can not only function with greater confidence but can begin to understand what holds the culture together. Larger behavior patterns that seemed odd or irrational begin to make sense.