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The Use of Survey Feedback in the Coal Industry

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journal contribution
posted on 1996-03-01, 00:00 authored by Paul S. Goodman, Robert S. Atkin
<p>The purpose of this paper is to describe the process of survey feedback.. Survey feedback is a tool that can be used to improve the effective utilization of human resources.. Its goal is to benefit both management and the worker.. As a process, it has four general components:</p> <p>1. Planning. The goals and design for the feedback process are created.</p> <p>2. Data Collection. Information about human resource issues is collected from employees and then analyzed ..</p> <p>3. Data Feedback and Analysis .. employees and then analyzed The collected information is fed back to</p> <p>4 Action Planning. From the analyzed data a series of problems is identified and action plans are developed to resolve the problems ..</p>

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1996-03-01

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