Carnegie Mellon University
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Ubiquitous Computing for Firefighers: Field Studies and Prototypes of Large Displays for Incident Command

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posted on 2004-01-01, 00:00 authored by Xiaodong Jiang, Jason I Hong, Leila A. Takayama, James A. Landay
In this paper, we demonstrate how field studies, interviews, and low-fidelity prototypes can be used to inform the design of ubiquitous computing systems for firefighters. We describe the artifacts and processes used by firefighters to assess, plan, and communicate during emergency situations, showing how accountability affects these decisions, how their current Incident Command System supports these tasks, and some drawbacks of existing solutions. These factors informed the design of a large electronic display for supporting the incident commander, the person who coordinates the overall response strategy in an emergency. Although our focus was on firefighters, our results are applicable for other aspects of emergency response as well, due to common procedures and training.


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Copyright © 2004 by the Association for Computing Machinery, Inc. Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Publications Dept., ACM, Inc., fax +1 (212) 869-0481, or © ACM, 2004. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in the Proceedings of the SIGCHI conference on Human factors in computing systems {1-58113-702-8 (2004)}



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