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Watching Together: Integrating Conversation with Video

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posted on 2007-01-01, 00:00 authored by Justin D. Weisz, Sara Kiesler, Hui Zhang, Yuqing Ren, Robert Kraut, Joseph A. Konstan
Watching video online is becoming increasingly popular, and new video streaming technologies have the potential to transform video-watching from a passive, isolating experience into an active, socially engaging experience. However, the viability of an active social experience is unclear: both chatting and watching video require attention, and may interfere with one another and detract from the experience. In this paper, we empirically examine the activity of chatting while watching video online. We examine how groups of friends and strangers interact, and find that chat has a positive influence on social relationships, and people chat despite being distracted. We discuss the benefits and opportunities provided by mixing chat and video, uncover some of the attentional and social challenges inherent in this combination of media, and provide guidance for structuring the video-watching experience.

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Copyright © 2007 by the Association for Computing Machinery, Inc. Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Publications Dept., ACM, Inc., fax +1 (212) 869-0481, or permissions@acm.org. © ACM, 2007. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in the Proceedings of the SIGCHI conference on Human factors in computing systems {978-1-59593-593-9 (2007) http://doi.acm.org/10.1145/1240624.1240756

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2007-01-01

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    VideotelevisioncommunicationchatstrangersfriendsApplied Computer Science

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