Why Productivity Efforts Fail

In the 1970 I S we saw a proliferation of new forms of work Organization projects conceived by labor and management. These projects were aimed at improving the quality of working life (QWL) , the quality of union-management relationships, and organizational effectiveness. In many ways the new forms of work organization were revolutionary in the sense that they represented fundamental changes in how labor and management could work together', how work would be organized, and how organizations might be designed ..