file.pdf (957.36 kB)

Workplace reasons for saying you're sorry: Discourse Management and Apology in Telephone Interviews

journal contribution

posted on 1994-01-01, 00:00 authored by Judith Mattson Bean, Barbara JohnstoneBarbara Johnstone

Department of English article

History

Date

1994-01-01

Usage metrics

Categories

Linguistics

Keywords

apology workplace survey

Licence

Exports